Sadly I can’t recall a time where I had good, memorable customer
service. I have had many alright ones where the people were very nice but for
the most part I haven’t had one where it was memorable and that stayed with me.
That’s what is sad now a days, that even the easiest thing, as someone being
nice to a customer, is not that relevant. It seems the only time that a company
has very good customer service is if the company is a very well-known company (which
still is iffy) or if the person is in a good mood. I was a cashier for a Laundromat
for almost 2 years and every day I would greet the customers with the up-most respect and curiousness even if I was in a bad mood. I do remember awhile back
when I was talking with a man named Scott on the phone in regards to me switching
over internet accounts. We got through all of the paperwork and computer work,
but then we got to the end, he asked me for my credit card number and stupid me
forgot my wallet at my house, guess where I wasn't at. I drove to my house
which took about 20 to 30 minutes, searched frantically for another 15 minutes
and then soon found the card but by this time their lines should have been
closed (it was 6:15 closes at 6:00) but I thought what the heck and called
anyway. You know who was on the phone? Scott, he waited until I called him back
to finish the account switch-over. He didn't have to but he did. That is
customer service, working until much after the time you go home even if the
customer is not too bright, more places need employees like him.
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